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Network Specifications and Datacenter Features:    

    Data center was built to ANSI / TIA 942 DATACENTER STANDARDS
    SSAE16 Type II / SAS70 Type 2 Datacenter audited by third party firm
    Customers and clients have been audited and passed HIPAA, Sarbanes-Oxley, Gramm-Leach-Bliley, SAS-70
    Quality APC datacenter components including racks, cooling, and backup UPS systems
    Data center is PCI compliant for credit card handling and handling of financial data
    Multiple Physical POEs (points of entry) for fiber inputs into center
    Capacity Planning - No fiber optic link will ever peak at more than 33% of its capacity
    1000 MBPS (GigE) fiber connections for high bandwidth needs
    100 MBPS connections (or better) to TIWAMA's routers and switches from your server is standard
    Instant growth and scalability - Potential to install 96 fiber lines for possible 95,000 MBPS bandwidth
    Redundant bandwidth carriers means no single point of provider failure
    BGP4 is being used on border routers to ensure the quickest path between every request
    42 U, 21 U, 14 U, locking cabinets supporting standard 19" mounting rails
    20-amp 120 volt AC circuits, 3-phase 208V circuits available. 60 Amps in each rack
    Custom dedicated hosting, colocation, and managed services available
    We can work with you on creating a disaster recovery plan using trained specialists
    Geographically stable (low disaster occurrence) located 30 mi west of Chicago, Illinois. Located 1/2 mile off I-88
    Senior Level system administrators on call 24/7/365 with emergency phone numbers

Datacenter Power System Specifications:

    Redundant APC UPS's - uninterruptible power supply batteries, powers equipment during generator startup
    Cummins diesel generators - Hospital-grade diesel generators provide for all datacenter operations
    Dense high capacity circuit distribution to prevent circuit failures or load issues
    120 VAC and 208 VAC (single and three phase power availability) - 60 amps possible in each rack
    24/7 Electrical circuit load monitoring and management by trained professionals
    N+1 Power Redundancy on all systems. No single point of failures possible
    APC valve-regulated lead-acid (VRLA) batteries providing backup at full load
    Generator backup - 24 hours of on-site fuel plus emergency refueling service to resupply in an emergency
    Uninterrupted transfer of power using high capacity UPS and Automatic Transfer Switch (ATS)
    Transfer of power is completely automatic and transparent in the event of an outage
    Regularly scheduled maintenance with certified power generator contractors
    24/7/365 monitoring of generator systems at Network Operations Center - NOC

Datacenter Cooling / Environmental Datacenter Specifications:

    Redundant HVAC cooling capacity controlled to (+/-) 2 degrees of 70 degrees
    Liebert and APC datacenter grade air conditioners in N+1 setup to ensure 100% up-time.
    Leak detection system - upon detection of any water near system, the leak detection will send an alarm
    Equipped with high capacity HVAC data center grade systems installed by datacenter specialists
    N+1 Redundancy on all cooling systems means we have no single point of failure
    Data center environment maintained at optimal temperature and humidity levels for equipment
    N+1 Power Redundancy on all systems. No single point of failures possible
    24/7/365 HVAC emergency service contracted by certified professionals with years of experience
    Contracted maintenance with certified HVAC contractors specializing in APC Equipment
    Computer controlled humidification system takes the guess work out of the controls
    10 foot ceiling height contributes to maintaining ambient air temp of 70 degrees F
    2 foot raised floor for under floor cooling is very efficient for putting cold air on all racked equipment

Fire Detection and Suppression Specifications:

    Full fire detection systems installed above and below all racks in datacenter to quickly address issues
    Photoelectric early warning smoke detectors installed for early warnings
    Heat detection warning systems act as secondary system to smoke detectors
    FM-200 fire suppression system - safe gas based fire removal system addressing issues
    Dual interlock pre-action dry pipe fire suppression systems for added protection
    Water held outside critical equipment areas and is not directly above equipment
    Fail-safe alarm system to prevent false discharge or tampering of system when armed
    Server room has been fire-protected on all 4 walls to prevent fire creep from outside source
    Zone-specific discharge of pre-action systems to limit negative effect of a discharge

Security Specifications for Datacenter:

    Cement building with no windows in datacenter prevents entry or viewing of equipment
    No signage describing TIWAMA's data center services on outside building
    Intrusion detection alarm systems in place throughout the datacenter
    Event driven, fixed mount digital Closed Circuit (CCTV) with digital archive
    All entry, exit, and datacenter locations under video surveillance 24/7
    Fail-safe alarm system to prevent false discharge or tampering of system
    Key card and Code Access required to enter datacenter at all times
    Database of individuals authorized to access the facility is used and monitored
    Every individual rack in the datacenter is always locked with access code and key
    Serial numbers on equipment are recorded at entry and exit points in datacenter
    Emergency pager and phone support to all clients for emergency priority
    All access is electronically logged into a TIWAMA client database via keycards.

Datacenter Operations Control Center Specifications:

    State-of-the-art high resolution data audio/video screens to monitor data
    Command consoles for control of local and remote systems in datacenter
    Secure, highly restricted access to operations center by trained staff only
    Monitor and control of environmental systems - ex. electrical and cooling
    Network systems 24/7/365 monitoring and management to ensure up time
    Remote systems for backup service monitoring during non business hours
    TIWAMA has highly trained system administers on staff at all times
    Control Center (NOC) built from the ground up as a datacenter control room

Misc. Datacenter Conveniences:

    Full roof rights for antenna installations if your hosting environment needs access
    We can mount most types of antennas with proper documentation and advanced planning
    Roof portals for waterproof cable entry so that installation is easy and effective
    Satellite or Cable TV can be brought into our center for specific needs
    Special customer convenience room with kitchen, bathrooms, and quite areas to work
    On-site office space setup room that can be reserved without charge for current customers
    Conference room with audio / visual facilities that can be reserved for special meetings
    Fully functioning crash-carts in the datacenter so you don't need to bring your own equipment
    Staffed system administrators to answer your questions or meet with you on your setup
    Access to all major telecommunications providers in the building. We offer Cross-Connects
    Datacenter is kept clean and dust free to ensure proper equipment functionality

Network Specifications and Datacenter Features:    

    Data center was built to ANSI / TIA 942 DATACENTER STANDARDS
    Quality datacenter components including racks, cooling, and backup UPS systems
    Multiple Physical POEs (points of entry) for fiber inputs into center
    Capacity Planning - No fiber optic link will ever peak at more than 33% of its capacity
    10 GBPS fiber connections for high bandwidth needs
    100 MBPS connections (or better) to TIWAMA routers and switches from your server is standard
    Instant growth and scalability - Potential
    Redundant bandwidth carriers means no single point of provider failure
    BGP4 is being used on border routers to ensure the quickest path between every request
    Custom dedicated hosting, colocation, and managed services available
    We can work with you on creating a disaster recovery plan using trained specialists
    Geographically stable (low disaster occurrence)
    Senior Level system administrators on call 24/7/365

Datacenter Power System Specifications:

    Redundant / uninterruptible power supply batteries, powers equipment during generator startup
    Diesel generators provide for all datacenter operations
    Dense high capacity circuit distribution to prevent circuit failures or load issues
    120 VAC and (single and three phase power availability)
    24/7 Electrical circuit load monitoring and management by trained professionals
    N+1 Power Redundancy on all systems. No single point of failures possible
    Generator backup - 24 hours of on-site fuel plus emergency refueling service to resupply in an emergency
    Uninterrupted transfer of power using high capacity UPS and Automatic Transfer Switch (ATS)
    Transfer of power is completely automatic and transparent in the event of an outage
    Regularly scheduled maintenance with certified power generator contractors
    24/7/365 monitoring of generator systems at Network Operations Center - NOC

Datacenter Cooling / Environmental Datacenter Specifications:

    Redundant HVAC cooling capacity controlled to (+/-) 2 degrees of 70 degrees
    Liebert grade air conditioners in N+1 setup to ensure 100% up-time.
    Leak detection system - upon detection of any water near system, the leak detection will send an alarm
    Equipped with high capacity HVAC data center grade systems installed by datacenter specialists
    N+1 Redundancy on all cooling systems means we have no single point of failure
    Data center environment maintained at optimal temperature and humidity levels for equipment
    N+1 Power Redundancy on all systems. No single point of failures possible
    24/7/365 HVAC emergency service contracted by certified professionals with years of experience
    Contracted maintenance with certified HVAC contractors specializing in APC Equipment
    Computer controlled humidification system
    20 foot ceiling height contributes to maintaining ambient air temp of 70 degrees F

Fire Detection and Suppression Specifications:

    Full fire detection systems installed above all racks in datacenter to quickly address issues
    Photoelectric early warning smoke detectors installed for early warnings
    FM-200 fire suppression system - safe gas based fire removal system addressing issues
    Dual interlock pre-action dry pipe fire suppression systems for added protection
    Water held outside critical equipment areas and is not directly above equipment
    Fail-safe alarm system to prevent false discharge or tampering of system when armed
    Zone-specific discharge of pre-action systems to limit negative effect of a discharge

Security Specifications for Datacenter:

    Cement building with no windows in datacenter prevents entry or viewing of equipment
    No signage describing TIWAMA data center services on outside building
    Intrusion detection alarm systems in place throughout the datacenter
    All entry, exit, and datacenter locations under video surveillance 24/7
    Fail-safe alarm system to prevent false discharge or tampering of system
    Key card and Code Access required to enter datacenter at all times
    Emergency pager and phone support to all clients for emergency priority

Datacenter Operations Control Center Specifications:

    Command consoles for control of local and remote systems in datacenter
    Secure, highly restricted access to operations center by trained staff only
    Monitor and control of environmental systems - ex. electrical and cooling
    Network systems 24/7/365 monitoring and management to ensure up time
    Remote systems for backup service monitoring during non business hours
    TIWAMA has highly trained system administers on staff at all times
    Control Center (NOC) built from the ground up as a datacenter control room

Misc. Datacenter Conveniences:

    Special customer convenience room with kitchen, bathrooms, and quite areas to work
    Fully functioning crash-carts in the datacenter so you don't need to bring your own equipment
    Staffed system administrators to answer your questions or meet with you on your setup
    Access to all major telecommunications providers in the building. We offer Cross-Connects
    Datacenter is kept clean and dust free to ensure proper equipment functionality